Tel: 0117 9145480

Advocacy and Information (AID)

The Advocacy and Information Desk (AID) offers one-to-one support to BRR members.

We can assist members with:

  • Understanding the asylum system
  • Explaining letters and helping respond
  • Finding a solicitor or addressing problems with a solicitor
  • Problems with NASS support or accommodation
  • Problems with healthcare, education or social services
  • Destitution services

If we cannot help we will try and find someone who can. You can also find out about different organisations in Bristol on the Welcome Centre page.

Interpreters may be available.  Parents may be able to leave their preschool children in the on site crèche which is open 10.30am until 12.30pm.

AID runs on Wednesdays and Thursdays. Members sign up between 10am and 12pm at the AID table in the Welcome Centre at Malcolm X Community Centre, City Road, St Pauls, Bristol BS2 8YH.

The AID service is provided by a team of exceptionally able volunteers and two staff members.

AID is funded by the Reaching Communities Programme of the Big Lottery Fund.

Asylum Seeker Mentoring Service: 

AID also runs a project supporting new asylum seekers to navigate the complex process of claiming asylum. The BRR member meets regularly with their dedicated volunteer mentor which we hope will provide a sense of continuity and stability during this stressful time.

Volunteer with us:  

If you are interested in joining the AID volunteer team and wish to be kept informed about the next recruitment, please visit our Volunteer pages.

Regulated by the OISC.  Ref No. N201600021.  We are only able to provide advice at OISC Level 1.