Staff Vacancies

We are recruiting a Welcome Service Manager

Hours: 30 per week (including Tuesday, Wednesday, Thursday)

Salary:  £30,227 per year pro-rata (FTE £37,279 – NJC Scale SO2)

Benefits:  Flexible Working, Life Insurance, Pension Scheme, Cycle to Work Scheme, good support structures

We are looking for a new Welcome Service Manager.  This post will lead our Welcome Team to deliver services that welcome asylum seekers to Bristol, work on member participation (service user) in the organisation and form part of the senior management team.  The post is also the designated safeguarding lead for adults.

The Welcome Team is responsible for delivering projects including Welcome Centre Drop-In provision, Hotel Outreach and any BRR services that offer a welcoming response to asylum seekers in the city.

We believe BRR is a great place to work and would like to invite anyone who is interested in these posts to come along to an online Q&A session on Thursday 26th March from 12.00 – 1.00.  If you would like to come along please email  and you will be sent the joining information.

We would also like to offer candidates support with the application process and will run an online session on 31st March from 12.30 – 1.30 – if you would like to come along to this session please email and you will be sent the joining information.

Our ideal candidate will be a positive, people person who is solution focussed . They will have an understanding and knowledge of services available for people in the asylum process and a demonstrable commitment to delivering high standards in service provision.

For more information about the role and how to apply please download our Recruitment Pack and Application Form.

Closing date for applications: 6th April 2026

Interviews: 17th April 2026

Experts by experience – support with applications

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network (www.ebeemployment.org.uk). Please complete this form to request support and they will confirm if they can match you with a mentor to support your application.

We are proud to be a member of the Experts by Experience Employment Network (www.ebeemployment.org.uk), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at https://www.ebeemployment.org.uk/ebe which may help in preparing your job application.

Shortlisting and Selection for Interview

In line with our recruitment procedures and our organizational commitment to remove barriers to employment for people with lived experience of the asylum system we will reserve 50% of our interview slots for candidates with lived experience who meet the person specification for the role. We think our organisation will be stronger with greater diversity and welcome applications people of all backgrounds and all abilities as we believe that each person brings their own valuable experiences to what we do. If you would like to discuss how your particular experience or skills might translate into the criteria set out for this job, or how we can support you with adjustments to the application process please don’t hesitate to contact us.

If you are applying for this role and you have experience of seeking asylum you may also find some practical tips and useful information on this website – https://www.ebeemployment.org.uk/

Bristol Refugee Rights Policies on Safeguarding of Children, Young People and Vulnerable Adults

Bristol Refugee Rights (BRR) is committed to safeguarding all the children, young people and vulnerable adults that we come into contact with.  BRR considers that safeguarding the welfare of child and young people is the paramount consideration in every situation and all staff, trustees and volunteers are expected to share this commitment.  It is the duty of all those working with and for BRR to ensure that they have appropriate procedures to safeguard the wellbeing of children, young people and vulnerable adults and protect them from abuse.

Bristol Refugee Rights operates Safeguarding Policies for the purpose of protecting Children, Young People and Vulnerable Adults.  In accordance with these policies, and with our recruitment policy, we practice “Safer Recruitment”. All staff members are required to undergo Disclosure and Barring Service DBS checks.  DBS checks are also required for all Trustees and for most volunteers roles.

All staff, volunteers and trustees are required to undergo regular training on child protection and safeguarding.  We are also vigilant to prevent abusers gaining opportunities – as staff, volunteers, trustees or visitors – to access those whom we regard as vulnerable, whether or not they come under any formal definition of vulnerability.

Our Policies on Safeguarding can be viewed here: Safeguarding Adults & Children – policy and procedure

BRR Statement on Equality, Diversity and Inclusion

BRR aims to be an anti-discriminatory organisation committed to the promotion of equality and diversity and, in line with the Equality Act 2010, the elimination of all forms of discrimination on grounds of any of the following ‘protected characteristics’:

• age
• disability
• gender reassignment
• marriage and civil partnership
• sex
• pregnancy and maternity
• race or ethnicity
• sexual orientation
• religion and belief

BRR will also not discriminate on grounds not covered by the Act such as immigration status, socio-economic disadvantage and trades union activity, and will encourage compliance with the Human Rights Act 1998.

You can read our policies on:

• Equality, diversity and inclusion.
• Recruitment and Selection Policy