Welcome Centre

Due to the risks of coronavirus we have temporarily closed face to face services.    You can contact staff by telephone/Whatsapp/email.

If you need urgent help with your house, money or asylum claim, you can contact the Advice team by email, phone, text message or WhatsApp.


Please tell us your name and phone number.
If you need an interpreter, tell us which language you speak.
We will call you back.

Email: advice@bristolrefugeerights.org

Phone / Text / whatsapp: 07526 352353


General enquires about getting help contact:

Email: andrew@bristolrefugeerights.org

Phone/Text/Whatsapp: 07846 332172


The Bristol Refugee Rights Welcome Centre is a support service and social space for asylum seekers as well as new refugees.

We offer asylum seekers and new refugees:

  • a warm welcome
  • drinks and snacks and a cooked meal on Thursdays
  • clothes and small household items from the Free Shop on Wednesdays and Thursdays
  • a mini food bank by referral from the Advice Team on Thursdays
  • advice and support through the Advice Service on Wednesdays and Thursdays with interpreters
  • English classes on Wednesdays and Thursdays, computer classes on Thursdays
  • arts and crafts
  • pool and board games
  • the chance to make a bike at Bristol Bike Project
  • massage available on Thursdays


Bristol Refugee Rights’ members are people currently in the UK asylum process or who have recently been granted refugee status. We call Bristol Refugee Rights’ service users “members” because we want to show our solidarity with them and we want them to feel that BRR belongs to them.

To become a member please come to the Welcome Centre and we will arrange a short interview to see how we can best support you. If you are eligible for membership you will be able to use our services, including the Welcome Centre. If you are not eligible we will try to refer you to other organisations that can help you.

Referral organisations should read the Membership Eligibility PDF.

In 11 years BRR has welcomed over 3000 members from over 60 different countries. Members visit BRR over 10,000 times throughout the year.