Welcome Team

Helpline Call/ Text/ WhatsApp: 07526 352353.
Open Monday & Tuesday 10.00-13.00
Please tell us your name and phone number. We will call you back when we can. If you need an interpreter, tell us which language you speak.

Please note, that due to the large number of cases, it may be as long as a week before we call you back.

Social Space Thursdays 10.00-13.00
at The Wellspring Settlement Main Hall, 43 Ducie Road, Bristol, BS5 0AX
Tea, coffee and snacks · Games · An opportunity to meet new people and make friends. No appointment needed.

We also offer English classes, creche, family support, Pride Without Borders group, Young People’s Immigration Project. Please ask if you need help with phone credit or travel tickets.

Virtual Welcome Centre activities

Tuesdays
11:00 – 12:00 Online Welcome Centre
Drop in for a cup of tea and a chat and meet others from Bristol Refugee Rights.

Wednesdays
2:00 – 3:00 English Conversation Club
Practice speaking English together in a small group. For students of all levels, beginners to advanced.

To find out more or join any of the above activities, please contact:
Phone: 07526 352 353 or email:

Other services we offer

• English classes online and signposting
• Requests for data top up and devices
• Family link workers including storytelling for children
• Asylum Guides
• Limited supply of bus tickets for signing and essential appointments
• Initial Accommodation Bristol – health team support
• Linking and signposting with other support services in the city
• Linking with health services/GP form for help with health costs
• Emergency food bank referrals
• Referrals to Aid Box Community for clothes and household items
• Referrals to Bristol Bike Project
• Baby Bank referrals

Membership

Bristol Refugee Rights’ members are people currently in the UK asylum process or who have recently been granted refugee status when they first get in contact. Members must be living in the Bristol area. Referral organisations should read the Eligibility 2021.